Who We Are
Project MigrantWell, an initiative of the SBF Foundation, emerged during the peak of the COVID-19 pandemic in 2020. The initiative was driven by the shared concern of two philanthropic business leaders from the Estate of Khoo Teck Puat and Estate of Ng Teng Fong, for the welfare of migrant workers in Singapore. Recognising the crucial role migrant workers play in Singapore’s economy and the heightened vulnerability they faced during the pandemic, these leaders sought to enhance the health and well-being of this community.
Envisioning a haven of care, they explored a range of services that the centre could provide, including medical care, rehabilitation, mental health, dental health and more. After visiting several potential sites for a medical centre, and they brought on St. Andrew’s Mission Hospital on board as a provider of the medical services.
Each founding donor contributed $10m (ST article 30 Nov 2021), making up a total of $20m donation as a seed funding for this ground up donor-initiated initiative for migrant workers in Singapore.
Empowering Migrant Well-being: The Genesis of Project MigrantWell
From this shared dedication, MigrantWell Singapore (MWS) was set up as an Institution of Public Character in 2021, for the health and well-being of migrant workers.
A MigrantWell Welfare Fund (MWWF) was established to complement existing healthcare plans by addressing care gaps such as dental health, mental health, and rehabilitative care. MWS aspires to be a care compact for migrant workers who acts in unison with other like-minded organisations to support migrant workers.
Our Vision and Mission
Vision
To build a catalytic care compact that enables an ecosystem of holistic and innovative care for the well-being of the migrant workers community in Singapore.
Mission
To initiate, establish partnerships, and catalyse contributions of people, private and public stakeholders to effectively address the health-related needs and care gaps of the migrant workers community in a sustainable way.
Governance
Whistle Blowing Policy
MigrantWell has in place a whistle blowing policy and procedures to encourage employees and external parties to raise genuine concerns in good faith, related to any aspect of our operations without fear of reprisal, discrimination or adverse consequences.
All concerns or cases reported to the MigrantWell will be treated sensitively and promptly investigated. MigrantWell will acknowledge receipt of the case if contact details are available. Depending on the nature of the case, MigrantWell reserves the right to refer the case to appropriate external regulatory authorities.
Please report any concern and information supporting the concern via email to treasurer@migrantwell.org.sg or by post to our office as follows:
Private & Confidential,
Attention of Treasurer, MigrantWell Singapore Limited,
c/o SBF Foundation, 160 Robinson Road, #06-01 SBF Center, Singapore 069814
Conflict of Interest Policy
MigrantWell has in place a disclosure policy and procedure for Board, Committee Members and employees to ensure that individuals acting on its behalf avoid conflicts of interest which may impede or compromise their responsibilities.
All Board and Committee Members are required to make declaration of conflict of interest to MigrantWell at the start of the term of directorship, annually, or as soon as such conflict or the possibility of such conflict arises. Board Members do not vote or participate in decision-making on matters where they have a conflict of interest.
Reserves Policy
MigrantWell seeks to maintain a reserve of three years’ operating expenses and up to $2mil. The reserves are invested in instruments approved by the Board. The Board will review the reserves policy and the amount of reserves annually.
The use of reserves shall be approved by the Board.
Our Impact
*Figures are as at 31 December 2023
Medical Services
69,883
migrant workers visited SAMWMC for medical services, including medical examinations, vaccinations and medical follow-up.
Care Gap Services
5,575
migrant workers received assistance for dental, physiotherapy and psychological care (case management) from HealthServe and SAMH.
Dental Services
Dental Prevention
2,571
migrant workers participated in basic
dental prevention module.
Dental Treatment
3,069
dental care appointments (>20% went for follow-up appointments).
Top 3 dental treatments
- Dental fillings
- Gum treatment
- Dental extractions
Other treatments include oral surgeries, root canal treatment etc.
2,424
migrant workers received dental care treatments.
Physiotherapy Services
374
migrant workers received physiotherapy treatments
Common conditions experienced by workers
Psychological Care (Case Management) Services
206
11%
migrant workers received counselling and casework support
received counselling intervention only
Common issues requiring counselling include:
- anxiety due to medical conditions and treatment plans
- relationship issues with supervisors, colleagues, roommates
- relationship issues with families back in their home country